My big problem is that the soda cups that you use now are the clear plastic types. My normal lunch ritual is to soda during lunch and then on my way out grab a cup of coffee in the same cup. This may or may not be "allowed" -but the fact is I do it and that is one of the reasons why we choose to eat at Panera for lunch, especially when it is cold outside (my office seems to think that ice is the best room temperature setting.) Now that you have clear plastic cups that are not suitable for coffee I can not do this. This will cause me to think twice about eating at Panera since one of the things that I enjoyed about the experience is now not possible. When we do eat there I will just get water now since I am not a Pepsi fan, and I only could justify the purchase of a soda because of the coffee afterward.
Thursday, January 15, 2009
My semi-open letter to Panera (I typed it into a survey thingy for them already):